A sample with two to four grams in weight is usually sufficient for testing.

To speed up the process, please submit the samples with a completed testing service order form.

Testing fee depends on the service types and tests performed. We are pleased to answer any questions about costs. Please fill in our online form.

The turnaround period depends on the nature of the test samples and tests performed. In most cases, four to six workdays are required. We have Normal, Express, Priority and Same-Day services. Please contact us for details.

Please note that a workday is counted from the time the laboratory receives the samples to the same time next day that is not a Saturday, Sunday or public holiday or days lost due to typhoon or rainstorm.

You can send the samples directly to the laboratory. Besides, we have two collection centres*. Visit Contact Us for more information. Samples and test reports can also be picked up at the laboratory or we will sent to collection centres at selected. Please note that the transition period between the collection centres and CSSPML is 1 to 2 workdays.

*Collection centres are only available for samples to and from CSSPML

Yes, you can receive test reports by fax or email. Please pre-payment the testing fee.

For CSSPML, You can pay the fee by cash or make cheque payable to “Chow Sang Sang Jewellery Co Ltd” or pay into Bank of China (Hong Kong) Limited A/C 030 552 000 10847. Please email or fax the copy of pay-in-slip to us after completion of transaction.

Q. How many sample do we need for fineness testing?
A. A sample with two to four grams in weight is usually sufficient for testing.

 

Q. What information is needed when I submit a sample?
A. To speed up the process, please submit the samples with a completed testing service order form.

 

Q. How much does testing costs ?
A. Testing fee depends on the service types and tests performed. We are pleased to answer any questions about costs. Please fill in our online form.

 

Q. What is the turnaround period for the test ?
A. The turnaround period depends on the nature of the test samples and tests performed. In most cases, four to six workdays are required. We have Normal, Express, Priority and Same-Day services. Please contact us for details.

Please note that a workday is counted from the time the laboratory receives the samples to the same time next day that is not a Saturday, Sunday or public holiday or days lost due to typhoon or rainstorm.

 

Q. How can I send my samples for test?
A. You can send the samples directly to the laboratory. Besides, we have two collection centres*. Visit Contact Us for more information. Samples and test reports can also be picked up at the laboratory or we will sent to collection centres at selected. Please note that the transition period between the collection centres and CSSPML is 1 to 2 workdays.

*Collection centres are only available for samples to and from CSSPML

 

Q. Can I receive test reports by fax / email ?
A. Yes, you can receive test reports by fax or email. Please pre-payment the testing fee.

 

Q. How can I pay the testing fee ?
A. For CSSPML, You can pay the fee by cash or make cheque payable to “Chow Sang Sang Jewellery Co Ltd” or pay into Bank of China (Hong Kong) Limited A/C 030 552 000 10847. Please email or fax the copy of pay-in-slip to us after completion of transaction.